Wednesday 28 February 2007

Being a change-maker

"I always wonder why people do not understand what is good for them". The phrase is a common one.

Many of us have surely read books on culture and knowledge sharing, but find it difficult to implement the theories in practice. It is difficult and rightly so. Culture is about people and handling people is difficult, much because we are individuals with a different viewpoint, background and desire. These three elements may seem obvious, but why is it then so often forgotten?

Viewpoint
People involved in different work have different viewpoints, they see issues related to their context. How can I have any use of this in my work or situation.

Background
Often people that work together have different background and experiences. They might have had different work-experience or even a totally different upbringing.

Desire
Most people have an idea of how they would like to work or how their work should be performed and organised. Many feel that they do not want anything to change because they are comfortable with the way things are now.


In my daily life I find these three elements important to think of when handling with people. When trying to change something in your workplace, these elements will help you getting started on the positive side.
If you know the viewpoint, background and desire of a person which is involved in a change process, they will help you to find a way to influence this person positively. Apply to the desire by highlighting the benefits that can fulfill the desire. Use models, images or stories that can be related to their background so the person can identify with it. And use examples that is directly connected to their viewpoint.

There is of course a lot more to be said on this subject, but could bee a good starting point for creating ownership for the change-process in the individual.

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